Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 3 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive an email notification once your order has been shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and commence from the date of shipment, not the date of order. Actual delivery times may vary based on your location, chosen shipping method, and unforeseen circumstances.

3. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. 

5. Lost or Damaged Items

We are not responsible for any lost or damaged items during transit. If your order is lost or damaged, please contact the shipping carrier to file a claim. We will do our best to assist you in this process.

6. Shipping Restrictions

Some items may be restricted from international shipping or have specific shipping requirements. Please check the product description for any shipping restrictions before placing your order.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy. Return shipping costs are the responsibility of the customer unless the return is a result of our error.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Changes to this Shipping Policy

We reserve the right to update, change, or replace any part of this Shipping Policy by posting updates and changes on our website.

10. Contact Information

If you have any questions about our Shipping Policy, please contact us.